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TEMPORARY CHANGE TO OFFICE HOURS

As we all navigate this challenging time dealing with the on-going issue and concerns with COVID-19 please know that our primary concern is maintaining safety for our members, our staff and everyone's family while maintaining a high level of service for our members. UNTIL AT LEAST JUNE 30, 2021, WE WILL HAVE MODIFIED OFFICE HOURS OF 10:00 AM TO 3:00 PM MONDAY TO FRIDAY. While we will be staffing our office during those hours, we ask that you refrain from visiting the office unless absolutely necessary so we can all practice social distancing. We will be happy to respond to your requests or questions by telephone, by message left on our voice mail, or by email. We apologize for the inconvenience and hope that we can return to normal operations soon and that everyone stays safe.

Update Regarding Coronavirus (COVID-19)

As we continue to monitor developments regarding the Coronavirus (COVID-19), EQT Federal Credit Union recognizes that some of our members may be negatively affected by the impacts of this global pandemic. As always, our focus is on the safety and well-being of our members, employees and all of our families, and our thoughts are with those who may have been impacted. Itís important for you, our members, to know that we stand ready to work with those experiencing financial difficulty as a result, and we are taking the necessary steps to avoid potential disruptions of service to our members.

We will monitor the continually evolving guidance and recommendations issued by the Centers for Disease Control (CDC) as well as the various State, County and Local governments and we encourage all of you to do the same. For additional information about COVID-19, get the latest report from the CDC at cdc.gov or your local health department website.

Please refer to our website at www.eqtfcu.org or call our office at 412-395-3636 for any updates regarding operating hours, especially before planning to visit our office. If you are conducting business at our office, know that we continue to educate our employees so that they are prepared, safe and aware regarding COVID-19 symptoms and recommended health safety tips. Our employees are permitted to wear gloves and masks as a precaution, not to alarm, should they so choose, and high touch surfaces are being disinfected regularly. During this time we encourage you to minimize the need to visit our office unless absolutely necessary.

ALERT: Text message scams !!!!

If you receive a text message indicating that there is a potential fraud regarding your debit card, and instructing you to call a number, please be aware that this is a phishing scam. Our fraud protection monitoring service DOES NOT SEND TEXT MESSAGES to members. Please remember that the credit union, our card issuer, and our fraud monitoring service will never ask you for your card number, your PIN number, or other sensitive personal infomation, and any person or automated system that is requesting that information is a fraudulant attempt to gain personal and/or card information. If you have any doubt about a telephone contact, e-mail, or text message please contact the credit union office.

NOTICE: Regarding Activating On-Line Banking!

For the security of all of our members, activation of a new on-line banking profile requires a signed application from the member and activation of the account by Credit Union staff. To be able to access your accounts on-line(and/or on-line bill pay services or mobile banking access) contact the Credit Union to sign up, or you can send us a message via our Contact Form.

Our New Services are Here !

We are introducing Checking Accounts, Debit/ATM cards, On-Line/Home Banking, On-Line Bill Payment, and Mobile Banking for our members !!!! For more information about all the great features, most of which are FREE for our members, read our current newsletter, or contact the Credit Union to sign up for the new services.

Special Rate for first time borrowers!

The Credit Union is currently offering a personal loan for members who are first time borrowers at a special rate of 5.99%. The loan is subject to the guidelines for personal loans. Other restrictions may apply. Contact the Credit Union for further information, or to apply.

Education Assistance Loan !

If you are taking advantage of the great benefit that EQT Corporation offers for education assistance, and need to borrow some money until you receive the reimbursement for your tuition costs, or to be used for books and other fees, contact the Credit Union for a personal loan.
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